SHIPPING POLICY

Sequiella LLC is committed to providing customers with safe, fast, and reliable shipping services to ensure your pet supplies arrive on time. Below is an explanation of our shipping policies:

1. Processing Time

All orders are processed and packaged as quickly as possible after confirmation to ensure the safe shipment of your products.

Processing time includes order confirmation, packaging, and preparation for shipment, and is typically completed within 1-2 business days.

2. Shipping Method and Estimated Time

We select the appropriate shipping service based on your order, including UPS, FedEx, DHL, and local courier services.

Domestic Shipping: Delivery typically takes 4-7 business days, depending on the destination and shipping method.

Domestic Shipping: Delivery typically takes 2-4 business days, depending on the destination and shipping method.

International Shipping: Estimated shipping time is 7-21 business days, depending on the destination and customs processing speed.

We offer a variety of shipping options; you can select the appropriate shipping method during checkout.

3. Shipping Costs

Shipping costs are calculated based on order weight, destination, and selected shipping method.

4. Tracking Your Order

After shipment, we will send you a tracking number via email so you can check the status of your package in real time.

If you encounter any problems during the shipment, please feel free to contact us for assistance.

5. Delays and Force Majeure

Although we try our best to ensure on-time shipment, force majeure factors (such as natural disasters, shipping delays, customs inspections, etc.) may cause delivery delays.

In such cases, we will promptly notify customers and assist in resolving the issue.

6. Contact Us

If you have any questions about shipping or order delivery, please contact us:

Email: joshua@sequiella.shop
/ support@sequiella.shop

Tel: (857) 355-6801