PRIVACY NOTICE

Sequiella LLC takes customer privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

When you visit and use our website or purchase products, we may collect the following information:

Personal Information: Name, email address, phone number, shipping address, etc.

Payment Information: Payment method and related billing information, used to process orders.

Usage Information: Data such as pages visited, browsing behavior, and shopping preferences, used to optimize the website experience.

Other Information: Content provided in feedback, questionnaires, or comments you voluntarily provide.

2. Use of Information

The information we collect is primarily used for the following purposes:

Processing orders, shipping, and after-sales service.

Providing customer support and responding to your inquiries.

Improving our product and service experience.

Sending important notifications or marketing communications (with your prior consent).

3. Protection of Information

We use reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Use secure servers and encryption technology to process sensitive data.

Limit internal access rights to employees who need to process business.

4. Sharing of Information

We will not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:

Shared with logistics or payment service providers when necessary to complete orders or provide services.

When complying with laws, regulations or government requirements.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to analyze website traffic, personalize content and optimize user experience. You can manage or turn off cookies through your browser settings, but this may affect the use of some functions.

6. Your Rights

You have the right to access, correct or delete your personal information held by us, and you can also choose not to receive marketing emails. Please contact us through the following contact information to handle relevant requests:

Email: joshua@sequiella.shop

Or support@sequiella.shop

Phone: (857) 355-6801

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the website and marked with the update date. Please check back regularly for the latest policies.